Open safety recalls, the components owners report failing most often, crash-test results and running costs for the 2021 Chrysler Pacifica Hybrid — assembled from NHTSA and EPA records.
Everything on this page applies to the model as a whole. Run its 17-character VIN to decode that exact car — its engine, trim, assembly plant and factory equipment — alongside these records. Free, no account.
Run a VIN →Recalls and complaints are filed against a specific model year, so figures differ from one year to the next even within a single generation. See every Chrysler Pacifica Hybrid year.
41 mpg average · 29–56 range · EPA says 30
Over 5 years this costs $4,000 less in fuel than an average new vehicle.
NHTSA frontal crash test
2 open NHTSA investigations into this model. Investigations come before recalls, so these are potential defects not yet covered by one.
Rated configuration: 2021 Chrysler Pacifica Hybrid VAN FWD
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The parts named most often across 26 owner complaintsfiled with NHTSA for this make, model and year — the closest free answer to “what is likely to go wrong?”
Complaints are self-reported and skew toward problems people find alarming, so treat this as where to look, not a defect rate.
The contact owns a 2021 CHRYSLER Pacifica. The contact received notification of NHTSA Campaign Number: (24V436000 (BACK OVER PREVENTION) however, the recall repair was done; but the issue reoccurred a month later. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 65,000.
The contact owns a 2021 Chrysler Pacifica Plug-In Hybrid. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer, where it was diagnosed with a power inverter module (PIM) failure. The dealer replaced the power inverter module (PIM); however, the failure persisted. The dealer determined that the hybrid battery needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 41,000.
The contact owns a 2021 Chrysler Pacifica Plug-in-Hybrid. The contact received notification of NHTSA Campaign Number: 24V436000 (BACK OVER PREVENTION); however, the dealer refused to perform the recall repair unless the radio was replaced. The dealer informed the contact that the radio was blocking the update from being completed. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 40,000. Parts distribution disconnect.
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while reversing into a parking space at approximately 2 MPH, the service transmission warning light illuminated, and the transmission shift knob was flashing. The contact stated that the vehicle had ceased to move. The contact stated that the parking brake light was illuminated. The contact attempted to turn off the vehicle, but the vehicle failed to shut off. The contact attempted to shift between reverse and drive; however, the vehicle failed to respond. The contact stated that the vehicle finally shut off. The contact had the vehicle towed to a dealer; however, the vehicle was not yet diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 45,000.
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The contact stated that while reversing, the rearview camera image was frozen or black. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 41,000. VIN tool confirms parts not available.
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated that the back over camera occasionally went blank and was flickering. The radio was reset by XM radio. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V436000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while driving 60 MPH, the check engine warning light illuminated. The vehicle was diagnosed, and it was determined that the battery had failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA Campaign Number: 24V538000 (HYBRID PROPULSION SYSTEM). The manufacturer was not notified of the failure. The failure mileage was 30,000.
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 24V436000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while driving 70 MPH on the freeway, the vehicle lost power and stalled. After several minutes, the vehicle restarted. The “Service Engine - Stop Soon” message was displayed. The vehicle had previously been taken to the local dealer, Huntington Beach Chrysler Dodge Jeep (16701 Beach Blvd., Huntington Beach, CA 92647), where the computer was programmed, but the failure recurred. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 60,682.
Showing 12 of 26 complaints.