ENGINE08/06/2025
The contact owns a 2018 Ford Focus. The contact stated that upon attempting to start the vehicle, the vehicle failed to crank as intended. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the head gasket, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 93,000.
POWER TRAIN07/29/2025
The contact owns 2018 Ford Focus. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The message "Transmission Is Overheating" was displayed. Additionally, the contact stated that the vehicle had failed to reverse as intended. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure NHTSA Campaign Number: 18V845000(Power Train); however, the VIN was not included in the recall. The manufacturer was notified of the failure, but the contact was informed through a voicemail message that no assistance would be provided. The failure mileage was 99,500.
POWER TRAIN07/28/2025
I have had problems with the clutch 3 times and had it repaired and it sounds like it is going again i have only 44,000 miles on my 2018 and this is ridiculous I love my ford but something has to be done. My warranty is over 7/2026.
ENGINE AND ENGINE COOLING07/18/2025
The contact owns a 2018 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
POWER TRAIN07/18/2025
The contact owns a 2018 Ford Focus. The contact stated while driving at various speeds, the vehicle jerked abnormally. The contact stated that the check engine warning light was illuminated. The vehicle was towed to a local dealer, where the fuel line was replaced. The contact stated that the vehicle was repaired; however, the failure reoccurred. The vehicle was towed back to the local dealer where it was diagnosed with clutch failure. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.
POWER TRAIN07/16/2025
My battery died in my car. I replaced the battery with a brand new battery and then I noticed transmission issues that were not present 1 day prior. My check engine light came on as well as a “transmission fault warning” message. My car would not drive over 10 mph in drive. My car would shift into reverse, but would not drive at all. Car would not shift into S gear. Dealer told me it was the TCM. And that I just missed the TCM warrant by 3 days. They replaced the TCM and now they’re telling me there are deeper issues with the transmission.
ENGINE AND ENGINE COOLING07/15/2025
The contact's daughter owns a 2018 Ford Focus. The contact’s daughter received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Additionally, the contact's daughter was fearful of driving the vehicle with the open recall. The contact stated that previously the vehicle experienced engine failure and the failure had occurred without warning. The contact stated that his daughter was traumatized and afraid of the failure reoccurring while driving. The manufacturer was made aware of the issue. The failure mileage was unavailable. VIN tool confirms parts not available.
STEERING07/13/2025
I was waiting to pull out of the parking lot after work making a left turn. When it was clear I accelerated but the car felt like it didn't want to turn, it just went straight, the wheel felt like it had locked up, it was super stiff. I almost hit parked cars and almost was hit by the oncoming traffic. I was able to stop before hitting the parked cars, put my emergency lights on, put the car in reverse and had to go incredible hulk mode on the steering wheel to turn it any kind of amount.. I managed to steer the car towards the curb and park. I was stuck on the side of the road for a bit looking up what it could be and I found that it was most likely the electronic power steering system going out. I also found that there was a recall on the 2018 Ford Focus already for that same issue NHTSA#15S18/15V340. I took it to the dealer and explained what happened, they looked at it and said it is the power steering and needs to be replaced but that it's not showing up as under recall for my VIN. I called Ford but they say my VIN is not effected as well. I don't understand how since the description in the recall is exactly what happened to me and the dealer is saying that is also the problem. The car is a 2018 and has 22k miles on it, used just for work commutes. It should not be having these issues. I have 3 payments left on this car and they now want $5k plus for repairs..
POWER TRAIN07/13/2025
Most recently, my transmission stopped working leaving my [XXX] daughter and I stranded at an airport, in congested traffic, right around a bend where traffic was exiting in Phoenix, Arizona. It was 111 degrees outside and we had to be towed by the airport contracted tow company to a little area where we could only stay for 20 minutes. They were originally going to tow us to the top of the parking garage, where the sun blazes down, but decided since I had my daughter with me that they would take us to a shaded area. I’m a [XXX], her father [XXX] and hasn’t been any help her entire life. I don’t have any family besides my sister which lives in California. I couldn’t afford a tow truck back to Kingman, AZ which is a which is a 3 1/2 hour drive. My car ended up starting and I was able to park in the parking garage so we got her flight moved back a couple of hours. Again, I was able to get the car started and it drove fine until it cut out about two hours from Phoenix in Wikieup Arizona where I stayed for 12 hours in my vehicle waiting for somebody to come and pick me up with a tow dolly. Now it’s at Anderson Ford in Kingman with an $8000 bill for a new transmission. This transmission issue is a known issue with many of the Ford focuses and I think that Ford needs to fix it and or give me a new vehicle because I’ve already had two new engines put in and I’m waiting on the third engine for the oil pump failure the first time the oil pump went out again. The first time the engine failed at 47,000 miles just outside of Wikiup Arizona, it was hot outside, I had two young girls with me and we were driving 65 mph up a hill in the car just lost power and we were stuck on the side of the road with no tow trucks even available for over 4 hours to come and help us. It was a mess. I included the repair invoices from both times the engine was replaced and then verbal communication between the dealership and I about the current transmission issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UNKNOWN OR OTHER07/09/2025
Engine light is on for no reason and when the rpm’s spike and stutter when accelerating
POWER TRAIN07/07/2025
I have had the clutch replaced and after 5 months I'm having issues with it again. The Ford dealer that I purchased it from it saying that there is no issue and they cannot duplicate the problem that I am telling them is occurring.
FUEL/PROPULSION SYSTEM06/24/2025
While driving the vehicle at 60 mph in traffic, all propulsion was lost and the car displayed "stop safely now." Fortunately, I had enough momentum to drift to the side of the road, but this was a very unsafe situation. The vehicle was towed to a dealership where they diagnosed the high voltage battery to have experienced a sudden failure. The vehicle has approximately 60k miles, and searching online indicates that this is a common problem at this mileage. The replacement batteries are jow only built to order, so the vehicle has now been out of service for over 2 months while waiting on a replacement battery.
Showing 12 of 743 complaints.