Open safety recalls, the components owners report failing most often, crash-test results and running costs for the 2004 Honda Civic — assembled from NHTSA and EPA records.
Everything on this page applies to the model as a whole. Run its 17-character VIN to decode that exact car — its engine, trim, assembly plant and factory equipment — alongside these records. Free, no account.
Run a VIN →Recalls and complaints are filed against a specific model year, so figures differ from one year to the next even within a single generation. See every Honda Civic year.
NHTSA lists 15 recalls for this make/model/year. Recalls apply to the model, so some may already be fixed on this specific car — check with a dealer using the VIN.
Issue: Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
Risk: An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000
Issue: Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000
Issue: Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000
Issue: American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000
Issue: Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
Risk: An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Remedy: Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000
Issue: Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
Risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received a replacement passenger air bag inflator as part of the recall remedy for an earlier campaign such as 14V353 or 14V700 (Honda recall numbers S95, JH6, JH7, JH8, JH9, JJ0, JJ1, JJ2, JJ6, JM5 and JM6) are not included in this recall. However, this recall does supersede 13V132 and 14V349. Note: On December 18, 2015 Honda informed NHTSA of an expansion of this recall to include certain model year 2004 Honda CR-V vehicles in addition to additional model year 2003 CR-V vehicles.
Campaign 15V370000
Issue: Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000
Issue: American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V353000
Issue: CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
Remedy: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
Campaign 07E104000
Issue: DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy: DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000
Issue: CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000
Issue: CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy: TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000
Issue: ON CERTAIN COMPRESSED NATURAL GAS (CNG) VEHICLES, IN THE EVENT OF A SEVERE INTERIOR FIRE IN THE AREA OF THE REAR SEAT, THE CNG TANK MAY BE HEATED UNEVENLY, PREVENTING THE PRESSURE RELIEF DEVICE FROM VENTING THE CONTENTS OF THE TANK AS DESIGNED.
Risk: THIS COULD RESULT IN A TANK RUPTURE, EXPLOSION, AND EJECTION OF THE TANK FROM THE VEHICLE.
Remedy: DEALERS WILL INSTALL A HEAT INSULATOR MATERIAL TO THE REAR SEAT BACK. AN INTERIM OWNER LETTER WAS MAILED TO OWNERS BEGINNING NOVEMBER 26, 2007. WHEN PARTS ARE AVAILABLE, OWNERS WILL BE RENOTIFIED ASKING THEM TO BRING IN THEIR VEHICLE FOR REPAIR. OWNERS MAY CONTACT HONDA AT 1-800-999-1009.
Campaign 07V512000
Issue: ON CERTAIN PASSENGER VEHICLES, SOME FRONT SEAT BELT ANCHORS MAY HAVE BEEN INSTALLED WITH AN INCORRECT WASHER, WHICH COULD RESTRICT ANCHOR MOVEMENT. AS A RESULT, THE SEAT BELT MAY BE IMPROPERLY POSITIONED FOR CERTAIN OCCUPANTS.
Risk: AN IMPROPERLY POSITIONED BELT COULD INCREASE THE RISK OF INJURY IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL INSPECT THE FRONT SEAT BELT ANCHORS FOR RESTRICTED MOVEMENT. IF AN ANCHOR DOES NOT ROTATE FREELY, THE DEALER WILL REPLACE THE WASHER WITH A COUNTERMEASURE WASHER. THE RECALL BEGAN ON NOVEMBER 24, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
Campaign 04V550000
Issue: CERTAIN EAGLE EYES AND SONAR HEADLIGHTS AND CORNER LIGHTS SOLD AS AFTERMARKET FOR USE ON 1988-2005 HONDA CIVIC, 1990-2005 HONDA ACCORD, AND 1990-2001 ACURA INTEGRA PASSENGER VEHICLES LISTED ABOVE. HEADLIGHTS AND CORNER LIGHTS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy: TOM MOTORSPORT WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR THE PURCHASE OF NONCOMPLIANT LIGHTS. THE RECALL BEGAN APRIL 17, 2006. OWNERS MAY CONTACT TOM MOTORSPORT AT 626-968-4007.
Campaign 06E032000
NHTSA frontal crash test
3 open NHTSA investigations into this model. Investigations come before recalls, so these are potential defects not yet covered by one.
Rated configuration: 2004 Honda Civic 2-DR.
35.5 mpg average · 29–41 range · EPA says 32
Over 5 years this costs $1,250 less in fuel than an average new vehicle.
The parts named most often across 350 owner complaintsfiled with NHTSA for this make, model and year — the closest free answer to “what is likely to go wrong?”
26 crashes · 20 injured · 1 death
1 crash
2 fires
1 crash · 2 injured
1 fire
7 crashes · 3 injured
Complaints are self-reported and skew toward problems people find alarming, so treat this as where to look, not a defect rate.
1 complaint-reported fatality on this model.
2004 HONDA Civic Cracked Block TSB [XXXX] Honda settled in a class-action lawsuit that covers 2008 - 2009 Civic engine block failures with unlimited miles for an extended 10-year warranty period. Covered Civics will receive an engine repair or replacement at no cost. The covered Civic engine castings were built using thinner aluminum and the cracked block will leak coolant causing the engine to overheat. Civics Covered 2006 - 2008 - ALL VINs beginning with 2HG & 1HG 2009 - Check eligibility with VIN Civic VINs beginning with 2HG & 1HG - Check eligibility * Excludes SI and Hybrid. My 2004 Civic has an identical engine crack with a 1HG VIN, and only 130k miles. The location of the crack is identical to the TSB and is not a result of the vehicle's maintenance and driver habits. I have found several cases where Honda Goodwill Assistance covered costs of repairs on vehicles past warranty. The 2004 Honda Civic has been recalled 15 times by the NHTSA with the engine problems severity rating a 10, on a scale of 1 - 10 (10 being the worst). [XXX] labeled the 2004 Honda Civic with a red Alert Notice of the recalls rendering the appeal of owning a 2004 Civic an unreliable purchase. As well as, 2006 - 2019 Civics due to the TBS extended warranty on known engine issues. [XXX] reviews for a 2004 Honda Civics a 1 out of 5 (1 being the worst). Honda Recall, Q5A, Y58 on 2001 Civic airbags caused death, yet the recall was not announced until 2019. Placing a 10-year extended warranty has proven to not cover all Honda’s and should be reviewed on a case by case basis to catch any cars not covered by warranty. My Civic was agreed to be looked at by Honda, and I'm to send the detailed inspection report for review by the NA Honda Headquarters. Awaiting reply 11/14/2023. Our of Pocket Repairs est. $5,200 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
It takes many attempts to get the drivers side seat belt to latch/click. I am concerned after seeing other recalls that mine maybe in fact affected as well.
I got into an accident today and airbag inflator that was replaced due to a recall never deployed upon impact causing me to slam into my steering wheel with my head. Officer looked in car and realized airbag never deployed. I drove car home. Now waiting for hopefully someone to give me an answer to why my airbag did not deploy?
Unknown
The air bag failed to deploy during the vehicular collision on Jan.27, 2022 at the intersection in a city in Virginia. The HONDA Civic LX 2004 was hit by another vehicle on the driver side; the air bag on the passenger side deployed BUT NOT THE AIR BAG ON THE DRIVER SIDE. The driver suffered head injury (hematoma and cuts on scalp) & lumbar fracture and has to be treated in ER and was hospitalized for a few days. The injured driver also cannot go back to work until completely healed and still undergoing treatment. The car was moved from the towing service company shop to the storage facility of USAA (as of this writing, the vehicle is still there). In the police report, in the box for "Airbag Deployed", the officer encircled YES but did NOT specify it was for the passenger side ONLY. The insurance company declared the car NOT REPAIRABLE based on their inspections.
It is not safe to drive because of the slippage is really hard and it still kicks when braking and can cause the car to keep driving while harshly pressing the brake to stop.
On Thursday the 2nd of December 2021 at 8:50 AM, I was driving by myself on the freeway heading to work and the hood popped up and smashed my entire windshield. I was unable to see and luckily managed to pull over to the left hand side of the road without hitting anything or anyone. I could have easily been hit by another car traveling at 70-80 miles per hour. Although glass shards hit me, I did not receive any personal injury. Stauffer Towing towed the vehicle to Caliber Collision. The windshield was replaced on Friday December 3rd by Caliber Collision in Salt Lake City. Caliber Collision also inspected the hood and related components. The hood will require replacement because the hinges were so badly damaged and I had to remove the hood so that this won't happen again. The hood latch had released and I later noticed that the metal supporting the latch is also having issues. The latch has been giving problems with opening and closing properly at times.
The contact owns a 2004 Honda Civic. The contact stated that the airbag warning light was illuminated on the instrument panel. The contact then received notification of NHTSA Campaign Number: 19V501000 (Air Bags). The vehicle was taken to the dealer and the recall was serviced; however, the airbag warning light remained illuminated on the instrument panel. The contact notified the dealer of the failure and he was informed that the warning light was related to a failure that was not associated with the recall. The manufacturer had yet to be notified of the failure. The vehicle had yet to be diagnosed or repaired. The failure mileage was unknown.
DEALERSHIP SHOWED NO RECALL FOR THIS VIN , WHEN I ENTERED IT IN THEIR WEBSITE.
TL* THE CONTACT OWNS A 2004 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING, THE TRANSMISSION AND CHECK ENGINE WARNING LIGHTS ILLUMINATED AND THE VEHICLE STARTED TO SHAKE AND INDEPENDENTLY DECELERATE. ADDITIONALLY, WHILE ACCELERATING THE VEHICLE WAS SKIPPING GEARS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DIAGNOSED THAT THE TRANSMISSION FAILURE WAS DUE TO A FAULTY CVT SKIPPING OR AN EGR VALVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.
I HAVE RECEIVED MANY RECALL NOTICES FROM HONDA STATING THE AIR BAG RECALL REPAIR IS FREE AND A FREE RENTAL CAR WILL PROVIDED FOR THE DAY OF THE REPAIR, HOWEVER THIS IS ABSOLUTELY FALSE! I HAVE CALLED THE DEALERSHIP IN MY AREA MULTIPLE TIMES AND AM CONSISTENTLY TOLD RENTAL CARS ARE NOT AVAILABLE AND THEIR RIDE SHUTTLE IS NOT AVAILABLE DUE TO THE PANDEMIC. I CALLED THEM BEFORE THE PANDEMIC AND WAS TOLD THE SAME THING, THAT A RENTAL CAR IS NOT AVAILABLE FOR THAT SERVICE! THEY SAID I CAN SIT IN THE WAITING ROOM FOR 4 HOURS (OR MORE!) DURING THE RECALL REPAIR AND THAT IS IT. I CANNOT MISS WORK TO RESOLVE THIS, I HAVE ALREADY DONE THAT IN THE PAST AS THIS IS NOT THE FIRST RECALL! I CONTINUE TO RECEIVE NOTICES IN THE MAIL TELLING ME MYSELF OR MY PASSENGERS COULD DIE IF THIS PROBLEM ISN'T RESOLVED, CAUSING SO MUCH ANXIETY, AND YET I CANNOT GET THE REPAIR SCHEDULED UNLESS I TAKE AN ENTIRE DAY OFF WORK, LOSE AN ENTIRE DAY OF PAY AND SIT IN THEIR WAITING ROOM FOR HOURS (DURING A PANDEMIC)! OCEAN HONDA WOULD NOT PROVIDE RENTAL CARS BEFORE THE PANDEMIC FOR THIS RECALL SO I CAN'T UNDERSTAND WHY I CONTINUE TO RECEIVE THESE LETTERS STATING A FREE RENTAL CAR IS AVAILABLE FOR THE DAY OF THE REPAIR OR LONGER - IT IS SIMPLY NOT THE CASE! I HAVE CALLED AND CALLED AND AM MET WITH RUDE CALL CENTER AGENTS TELLING ME THIS IS JUST THE WAY IT IS, WHICH MAKES THE TEXT IN YOUR LETTERS OUTRIGHT LIES. IF I NEED TO BRING MY CAR IN FOR A RECALL AND A FREE RENTAL CAR IS AVAILABLE AS YOUR LETTER STATES, PLEASE HELP ME FIND A DEALER WHO WILL HONOR THE OFFER IN THE NEVER ENDING RECALL NOTICES THAT I RECEIVE OR TAKE ME OFF OF THIS MAILING LIST SO I DO NOT HAVE TO CONTINUE TO SEE THESE THREATS OF SERIOUS INJURY OR DEATH TO ME OR MY PASSENGERS AS THEY ARE CAUSING TOO MUCH STRESS AND ANXIETY FOR ME!
WHEN I STOPED AT A STOP SIGN, MY AIRBAG DEPLOYED, KNOCKING ME UNCONSCIOUS. I PROCEEDED TO HIT A TREE GOING AT AN ACCELERATED SPEED. I WAS AIRLIFTED BY HELICOPTER TO A TRAMA HOSPITAL. I HAD 3 FRACTURED RIBS, A BROKEN STERNUM, AND 4 BROKEN BONES IN MY LOWER BACK. I FRECEIVED A CALL BACK ON THE PASSENGER SIDE AIRBAG. THIS ACCIDENT WAS BECAUSE OF FRAUD FROM TAKATA, AND HONDA. MY CAR SHOULD'VE BEEN RECALLED.
Showing 12 of 350 complaints.