2015 Hyundai Accent 5

Around the middle of May 2024 I received a recall notice #23V651000. I made an appointment for approximately 2 weeks on June 5. When I arrived I was told the part was never ordered. Coconut Creek Hyundai said they would order the part and call me in a few days. After not hearing for 2 weeks I went back to Hyundai and was told the part hadn’t come in and to go home and they would call me in a few days. After several more weeks I went back and was told the part still hadn’t arrived. It was about a month and a half and still no part. The service manager told me that Hyundai USA was placing a low priority on my model car and manufacturing that part last after all the other models. It’s now 4 months later and I have never received any call from Coconut Creek Hyundai. When this first happened I contacted both Coconut Creek Hyundai and Hyundai USA. Hyundai USA said they couldn’t interfere with the local dealer even though it’s a Federal Safety Recall! Hyundai Coconut Creek basically blew me off. I think this is deliberate on the part of Hyundai USA to service higher cost vehicles before lower cost. They are playing games with my personal safety and that of my car. They are deliberately defying the recall! I believe whatever compliance procedures you have in place should be enforced to the fullest including fines if necessary. Again they are defying the recall and putting my safety and other Accent owners in jeopardy simply for profits.

My 2015 Hyundai Accent started having issues with oil consumption at about 80,000 miles or so. I was having to check and add oil to the vehicle regularly in addition to oil changes. The oil consumption issue got worse as the vehicle got higher in miles, having to check and add oil every 600-1000 miles approximately. I was not aware of the known issue with Hyundai motors and the oil consumption so I was not tracking milage or dates of adding oil unfortunately. At about 100,135 miles, the vehicle suddenly broke down on my way to work. There was no warning other than the oil consumption problem. The car RPMs got very high and the car started decelerating until it wouldn't go forward anymore and was stalled on the side of the road. I had the vehicle towed to a Hyundai dealership and at this time it waiting for the diagnosis, however, they are sure that the head gasket has to be removed (for $500) to get that diagnosis. When the car died, there were no warning lights on at all, however, previously, there had been lights for low oil occasionally, but not always, when the oil was low. Many times when I checked and the oil was low, there was no light that indicated that it was low.

The contact owned a 2015 Hyundai Accent. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic). The contact stated that while driving at an undisclosed speed, there was smoke coming from beneath the hood. No warning light was illuminated. The contact pulled over, and her husband noticed flames coming from the engine compartment. The contact and four passengers, including a minor child, were able to exit the vehicle safely. The contact dialed 911, and police and firefighters arrived on the scene. The firefighters extinguished the fire. A police report was filed. The contact was unaware if there was a fire department report filed. No injuries were sustained, and no medical attention was received. The vehicle was towed to a salvage yard, where the insurance company deemed the vehicle totaled. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 180,000.

The contact owns a 2015 Hyundai Accent. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

On [XXX] the engine in my 2015 Hyundai Accent suddenly failed while traveling on [XXX] near Milesburg, PA. While attempting to accelerate, the vehicle completely stopped. It was able to be coasted to the side of the roadway, but was unable to be driven after that. It was towed back to South Williamsport to Steve Shannon's garage (where it still sits). After inspection by the mechanics it was noted that there was a hole through the engine (not from puncture) to where they were able to watch the pistons moving from underneath. There were no warnings or issues prior to this event. This event put my brother, sister in law and two toddler nephews in danger as they sat on the side of [XXX] waiting an hour for me to get there to pick them up, as they were borrowing my vehicle to take a family trip to the Pittsburgh Zoo. I believe the speed limit in that area is 65mph. Therefore, traffic (to include semi-trucks) were traveling at least 65mph passing the vehicle and my family on the side of the road. PSP was able to come out and stage with their lights activated until my arrival. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Hyundai Accent. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Hyundai Accent. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

See attached document for complaint

The contact owned a 2015 Hyundai Accent. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the contact heard a loud pop sound. The contact pulled the vehicle to the shoulder of the road. The contact stated the fire originated from under the hood area. The contact's son and some nearby samaritans attempted to extinguish the fire. The police and fire department arrived on the scene. A fire report was filed and a police report was not filed. The contact's son injured his hand. The Fire Department wrapped the contact's son's hand. The vehicle was towed to a local tow yard. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 102,000.

The contact owns a 2015 Hyundai Accent. The contact stated while driving at various speeds, with various electrical features activated, the vehicle lost motive power. The contact stated there was also a burning odor detected. No warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 114,000. VIN tool confirms parts not available.

I have a 2015 Hyundai accent with the 1.6l engine and have had to put on 3 catalytic converters in less than a year. The last one only lasting 1 month. I have taken it to a shop and had all repairs done there as well as having spark plugs changed and had the sensors replaced.

Once my 2015 Hyundai Accent reached 80K the airbag light came on. I took into the dealership for them to look into and found that the passenger side air bag sensor failed and needed replaced. Cost of new sensor was $1000.00. Did some research on the issue and found that air bag sensors are failing on the passenger side for many Hyundai Accent owners. I believe some reported to this very agency. I plan on having the sensor replaced, however wanted to report the issue and the amount of reports on forums and reports to the NHTSA in hopes that it will be recalled so that future Hyundai Accent owners can be aware of the issue and protect their passengers.