2014 Mini Cooper Roadster

The contact owns a 2014 Mini Cooper. The contact stated that the front driver's side and passenger’s side doors and windows failed to properly close. The vehicle was taken to the local mechanic who diagnosed the vehicle and determined that the failure was caused by a faulty foot well module which caused the electrical power windows to malfunction and the doors to not properly close. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 23V337000 (ELECTRICAL SYSTEM). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000.

Engine motor mount sheared, allowing motor to interact with and bounce directly on the frame, and stressing the other connections and components. Dealer indicated this is a very common problem for this car model and is likely a design issue, and even had another example of a sheared mount on display in order to show others with the same issue.

The fuse box JBE module has a Quality Assurance problem with a solder connection to the NEC low pressure fuel relay. This is a known issue with BMW/Mini. The car suddenly stalls without warning. If the driver is not keen or if traffic patterns do not allow, the car can be left in very dangerous situations on the highway or in the middle of intersection. The repair for this problem is widely distributed online via blogs and YouTube, but replacement modules are $1500 (part only) and these modules are not available until at least October 2023. There are no warning lights or other warnings prior to the incident. While I am not aware of any serious injuries, it is only a matter of time before someone is t-boned at an intersections. This part MUST be immediately recalled due to the safety risk. The images below show the JBE fuse box housing as well as the PCB where the cold solder joint can be seen. I have circled the cold solder joint in the close up picture.

The contact owns a 2014 Mini Cooper. The contact stated that while driving approximately 25 mph, there was smoke detected from the vehicle. The vehicle caught fire without warning. There were no reported injuries, air bag deployment, or crash. The fire department distinguished the fire. A police report was filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to a lot. The manufacturer was not notified of the failure. The failure mileage was approximately 84,700.

TURBO CHARGER HAS SYSTEMATICALLY FAILED OVER THE LAST YEAR, WITH WORSENING EFFECTS. THIS CAUSES THE CAR TO AUTOMATICALLY GO INTO "LIMP MODE" AND CUTS POWER. THIS IS DANGEROUS FOR DRIVING ON THE HIGHWAY. THIS IS A COMMON COMPLAINT WITH MINI COOPERS WITH MANY, BUT NOT ALL YEARS RECALLED.

HELLO, I AM THE ORIGINAL OWNER OF A 2014 MINI COOPER COUNTRYMAN PURCHASED NEW FROM IRVINE MINI, IRVINE CALIFORNIA, ON MY WAY HOME TO SAN DIEGO FROM THE PURCHASE THE REAR PASSENGER WINDOW STOPPED WORKING, I PULLED OVER CALLED THE DEALERSHIP AND WAS TOLD TO GO IN THE NEXT DAY FOR REPAIR, IT WAS REPAIRED THE NEXT DAY, ELECTRICAL FAILURE. 2014, NEXT WAS THE ENGINE WOULD STAY ON WHEN THE KEY WAS REMOVED, DEALERSHIP X 3 BUT THEY COULD FIND NOTHING, 2ND YEAR WAS DRIVING UPHILL CITY STREETS AND CAR LOST POWER, STARTING SMOKING, PULLED OVER AFTER RESTING CAR WAS DRIVABLE, DEALERSHIPS COULD FIND NOTHING WRONG, WE NEVER RECEIVED ANY NOTICE FROM OUR DEALERSHIP INFORMING US OF FAULTY TRANSMISSION. MY CHECK ENGINE LIGHT NEVER CAME ON BUT CAR STARTED LOSING POWER A FEW WEEKS AGO. I RECENTLY TOOK IT TO DEALER WHO TOLD ME THE TRANSMISSION HAS TO BE REPLACED, IT WASN'T A COMPUTER GLITCH AND THESE TRANSMISSIONS CANNOT BE SERVICED. WHAT DO I DO NOW?

FOR THE PAST YEAR, ALL EXTERNAL LIGHT WIRING HAS MELTED. FIRST INSTANCE 5/24/18 BOTH LICENSE PLATE BULBS SHORTED, SECOND INSTANCE 10/26/18 DRIVERS SIDE HEADLIGHT BULB CONNECTOR INSIDE LIGHT MELTED, THIRD INSTANCE 5/21/19 PASSENGER SIDE HEADLIGHT BULB WIRING HARNESS MELTED, FOURTH INSTANCE AND CURRENT 5/30/19 RIGHT TAILLIGHT BULB WIRING MELTED.

THERMOSTAT HOUSING FAULT CODE CAME ON WHILE DRIVING. 2014 MINI COOPER HARDTOP MODELS HAVE A RECALL. MY VIN # DOES NOT. PLEASE INVESTIGATE THIS AND INITIATE A RECALL FOR MY VIN.

MY INSURANCE HAS ASKED ME TO FILE THIS COMPLAINT AS MY VEHICLE'SAIRBAGS DEPLOYED AT AN IMPACT UNDER 5 MPH LEADING TO THE CONCLUSION THAT THE AIRBAG SENSOR IN MY CAR IS FAULTY.ON FRIDAY, JULY 6TH AT 10:15 AM I WAS DRIVING ON THE 405 N IN BUMPER TO BUMPER FREEWAY TRAFFIC, IT WAS A CLEAR DAY WITH GOOD VISIBILITY AND ROAD CONDITIONS. THE TWO VEHICLE'S INVOLVED IN THE MINOR COLLISIONWERE MY 2014 MINI COUNTRYMAN AND A 2017 INFINITY. MANYCARS WERE CUTTING OVER TO THE RIGHT TO GET ONTO THE UPCOMING 55 NORTH AND SOUTHBOUND INTERCHANGE HIGHWAY. ASI WAS MERGING TO THE LEFT A GREY CAR SPED BY TO MERGE RIGHT CAUSING ME TO MERGE BACK INTO MY LANE. HOWEVER, THE WHITE INFINITY AHEADHAD HIT THE BRAKES CAUSING ME TOTAP HER REAR BUMPER AT AN IMPACT UNDER 5 MPH. THEN THE THREE DRIVER'S SIDE AIRBAGS DEPLOYED. I IMMEDIATELY CALLED 911 AND THEY TRANSFERRED ME TO THE CHP. AFTER HANGING UP, I GOT OUT OF MY CAR AND THE OTHER DRIVER AND IEXCHANGED INFORMATION. THE OTHER DRIVER LEFT WITHIN 5 MINUTES AS HERBUMPER WAS LEFT WITH ONLY A MINOR SCRATCH, AND NO DENTS OR BUMPS.I GOT BACK IN MY VEHICLE AND WAITED FOR THE CHP. WHEN THE OFFICER ARRIVED, HE PUSHED MY CAR TO THE RIGHT SIDE OF THE ROAD. WE WAITED FOR THE AAA TOW TRUCK. NO ACCIDENT REPORT WAS TAKEN AS THERE WAS NO ACCUSATIONS OR INJURY. THE TOW TRUCK DROVE MY VEHICLE TO THE NEAREST MINI DEALERSHIP.MY INSURANCE COMPANY WANTS TO MOVE FORWARD AND FIX BOTH CARS' MINOR DAMAGE AND REPAIR MY VEHICLE'S AIRBAGS. THECOST PER AIRBAG RANGES FROM $1000 TO $2000.HOW VERY UNFORTUNATE GIVEN THE EXTREMELY MINOR DAMAGE INVOLVED.FROM WHAT I HAVE GATHERED, I'VE FOUND THAT AIRBAGSARE TO DEPLOY AT AN ABSOLUTE MINIMUM SPEED OF 10 MPH. GIVEN THE FACT THAT THE AFOREMENTIONED COLLISION OCCURRED BELOW 10 MPH, IT IS THEREFORE TO BE ASSUMED THAT SOME SORT OF ERROR OCCURRED CAUSING THE DEPLOYMENT OF MY VEHICLE'S AIRBAGS.

MY CAR WAS PARKED AND I WENT TO START IT UP IN THE MORNING TO GO TO WORK. A LIGHT CAME ON WHICH LOOKED LIKE AN AIRBAG/SEATBELT LIGHT. IN MY VEHICLE IT WAS NOT ONE OF THE REGULAR SERVICE LIGHTS THAT THEY HAVE HIGHLIGHTED IN THE MANUAL SO I CALLED THE DEALERSHIP THAT AFTERNOON. THEY MADE AN APPOINTMENT FOR ME TO BRING MY CAR IN TO BE CHECKED OUT ON 4/5/16 WHICH I DID. BEFORE I GOT THE CAR TO THE DEALERSHIP THE LIGHT HAD TURNED OFF BUT I TOOK IT IN ANYWAY. THEY SAID THEY WOULD CHECK IT OUT AND GET BACK TO ME. THE NEXT DAY THEY CALLED ME TO TELL ME THAT IT WAS AN AIRBAG ISSUE AND THEY HAD TO SPECIAL ORDER THE PARTS FROM GERMANY WHICH WOULD BE IN ON 4/22/16. LATER THAT MONTH THEY CALLED ME BACK AND ASKED ME TO BRING THE LOANER CAR THEY HAD SUPPLIED TO ME BACK BECAUSE THE PARTS WERE NOT AVAILABLE AND BEING BACKORDERED NATIONALLY. THEY HAD THEIR PARENT COMPANY PAY FOR A RENTAL VEHICLE BUT THERE WERE ISSUES WITH A COUPLE OF THOSE CARS TOO. IT IS NOW MAY 5, 2016 AND I HADN'T HEARD ANYTHING MORE SO I CALLED THEM AND THEY SAID THEY MAY HAVE PARTS TOMORROW AND BECAUSE MY CAR HAS BEEN THERE SO LONG THEY WOULD TRY AND PUT MINE FIRST TO BE SERVICED. IT'S BEEN VERY DISAPPOINTING AND AN INCONVENIENCE SINCE THEY HAVE PUT ME IN 4 DIFFERENT CARS IN THE LAST MONTH. NOW I AM UNEASY ABOUT HOW SAFE MY VEHICLE ACTUALLY IS. IT IS A 2014 AND HAS LOW MILES AND IS IN GOOD SHAPE AND I'VE HAD IT LESS THAN A YEAR AND QUESTIONING MY DECISION TO PURCHASE THIS VEHICLE AT ALL.

DRIVER'S DOOR HANDLE LOCK COVER (PLASTIC) FELT UNEXPECTEDLY WHILE DRIVING.

TWO TIRES THAT CAME WITH MY MINI COOPER 2014 WENT FLAT IN LESS THAN 7,500 MILES, ONE ON NOV 7, 2015 AND THE OTHER ON JAN 3, 2016. THE TIRES ARE VERY EXPENSIVE (ABOUT $200 PER TIRE) AND OF VERY LOW QUALITY. AS A CUSTOMER I FEEL BEING CHEATED ON.