Open safety recalls, the components owners report failing most often, crash-test results and running costs for the 2014 Mercedes-Benz Sprinter 2500 Mixto — assembled from NHTSA and EPA records.
Everything on this page applies to the model as a whole. Run its 17-character VIN to decode that exact car — its engine, trim, assembly plant and factory equipment — alongside these records. Free, no account.
Run a VIN →Recalls and complaints are filed against a specific model year, so figures differ from one year to the next even within a single generation. See every Mercedes-Benz Sprinter 2500 Mixto year.
No EPA fuel-economy match for this model (naming may differ or it predates EPA records).
Rated configuration: 2014 Mercedes-Benz Sprinter 2500 MIXTO VAN RWD
The parts named most often across 38 owner complaintsfiled with NHTSA for this make, model and year — the closest free answer to “what is likely to go wrong?”
2 fires
1 crash
1 fire
1 fire
Complaints are self-reported and skew toward problems people find alarming, so treat this as where to look, not a defect rate.
Odometer Fraud. The contact purchased a 2014 Mercedes-Benz Sprinter 2500. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 70,000 and at the time of registration, it was discovered that the mileage was 223,000.
The contact owned a 2014 Mercedes-Benz Sprinter 2500. The contact stated while driving at an undisclosed speed, a loud pop was heard, and noticed there was smoke coming from the engine with the check engine warning light illuminated. The contact was a Sprinter van driver. The contact pulled the vehicle over and had the passengers located in the vehicle exit the vehicle. The contact stated that the engine had caught on fire. The vehicle was extinguished by the Fire Department. A fire report was not filed, however, the cause for the failure was not yet determined. A police report was not filed. No injuries were sustained. The vehicle was towed to an independent mechanic. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 131,000.
The van won’t throttle when requested and will lose power going uphill. I can set the cruise at 70 but the van will only accelerate to 55 to 65. When going uphill it will drop all the way to 45 mph with no ability to accelerate. Mercedes in Missoula has looked at it and said it’s the way the new update “fixed” the limp mode and there is nothing wrong with it. Our personal mechanic has also concluded there is nothing wrong. We live in rural Montana and this is our main vehicle as we have a large family. It’s extremely scary to have a semi come screaming up behind you and not having anywhere to go.
The contact 2014 Mercedes-Benz Sprinter 2500. The contact stated that the vehicle lost motive power while driving approximately 65 MPH. The check engine warning light was illuminated. The vehicle veered to the side of the roadway. The vehicle was able to be restarted; however, while the accelerator pedal was depressed, the vehicle failed to properly accelerate. The vehicle was towed to a dealer where it was diagnosed that the ECU computer needed to be replaced. On another occasion, while driving approximately 45 MPH, and the accelerator pedal was depressed but the vehicle did not accelerate as designed. Additionally, the contact stated that there was a whooshing sound coming from the vehicle, with the check engine warning light illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the turbo, wastegate, and control unit needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 177,000.
Ever since I bought the vehicle, I have had to take it in usually multiple times a year to the dealership. Because water randomly dumps into the vehicle on the passengers from the roof AC unit.! On one occasion going down the highway at night it dumped water on a newborn baby in a car seat causing us to pull off onto the side of the highway at night in an emergency fashion. It has been into the dealership countless times for the same problem and has supposedly been fixed every time. but it has never truly been fixed and it’s still a problem. I am currently being told to just keep bringing it in every time it happens or year. The water then started seeping through the cracks in the air conditioner filling up the interior dome lights. And now is seeping out between the headliner, staining everything. I have been told things like there was a hole without caulking, there wasn’t a screen on the filter, they forgot a gasket, it was the rainwater, it was condensation buildup. The gasket can’t stand the Arizona sun. But Whatever issues may have been fixed. It never solved the problem It continues to be on going. I will send a picture of the last invoice to show it’s real, but I have folders of them.
Just at roughly 100,000 miles under-body brake lines rusted out at started leaking making the vehicle inoperable and unsafe to drive.
Hanger for Diesel Particulate Filter cracked and cracked the DPF as well. Causing some exhaust to vent to cabin compartment. If one was to believe social media there are THOUSANDS of these and Mercedes chooses to look the other way. All the while charging more than $4,000 to repair. Dealer has confirmed. No engine lights.
Diesel fuel leaking from hose that goes into engine.
The contact owns a 2014 Mercedes-Benz Sprinter 2500. The contact stated that while her partner was driving at an unknown speed, a stop engine warning message illuminated on the instrument panel as oil leaked out of the engine. The engine had also begun to seize as her partner pulled the vehicle off to the side of the road. Due to the failure, the contact's partner had the vehicle towed to an independent mechanic who informed her partner that the chain tension was loose and that the engine needed to be replaced. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 14V764000 (Engine and Engine Cooling). The manufacturer was notified of the failure and informed her that the VIN was not included in the recall. The contact had the engine replaced and the vehicle was repaired. The failure mileage was 85,711. Consumer also has a defective chain tensioner from the failed engine.
The contact owns a 2014 Mercedes-Benz Sprinter 2500. The contact stated while driving at 35-40 MPH, he saw smoke coming from underneath the hood of the vehicle. There were no warning lights illuminated. The contact stated as he veered to the side of the road, the vehicle inadvertently stalled. The vehicle was towed to the dealer who informed the contact that they were unable to diagnose the vehicle. Then the vehicle was towed to the independent mechanic who diagnosed that the engine needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 200,000.
MY SPRINTER WENT INTO LIMP MODE. WOULD NOT GO OVER 10 MILES PER HOUR. HAD IT TOWED TO A MERCEDES BENZ DEALER. REPLACED UPSTREAM AND DOWNSTREAM SENSORS. THE UPSTREAM NOX SENSOR WAS MALFUNCTIONING. I RECIEVED A LETTER FOR A RECALL WITH THIS PROBLEM. MERCEDES BENZ DOES NOT RECOGNIZE THIS REPAIR AS A FIX. PLEASE ADVISED [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
THIS VEHICLE, PLUS NUMEROUS OTHER MB MODELS, ARE THE SUBJECT OF AN EMISSIONS LAWSUIT. THERE IS A REMEDY AVAILABLE TO RECTIFY THE ISSUE AND TO QUALIFY THE RESPECTIVE OWNERS TO SOME SIGNIFICANT COMPENSATION. I DISCOVERED THIS BY ACCIDENT ON-LINE. I HAVE NOT BEEN CONTACTED BY MB AND THERE IS NO RECALL FROM NHTSA. MY QUESTION IS WHY ISN'T THERE A NHTSA RECALL? FOR MORE DETAILS, ACCESS THE HAVENS BERGMAN WEBSITE. THEY ARE THE LEAD ATTORNEYS PURSUING THE CASE. REGARDS, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Showing 12 of 38 complaints.
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