Open safety recalls, the components owners report failing most often, crash-test results and running costs for the 2018 Ram Promaster — assembled from NHTSA and EPA records.
Everything on this page applies to the model as a whole. Run its 17-character VIN to decode that exact car — its engine, trim, assembly plant and factory equipment — alongside these records. Free, no account.
Run a VIN →Recalls and complaints are filed against a specific model year, so figures differ from one year to the next even within a single generation. See every Ram Promaster year.
No EPA fuel-economy match for this model (naming may differ or it predates EPA records).
NHTSA lists 10 recalls for this make/model/year. Recalls apply to the model, so some may already be fixed on this specific car — check with a dealer using the VIN.
Issue: Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.
Campaign 20V036000
Issue: Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2014-2019 Paratransit vehicles equipped with 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.
Risk: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.
Remedy: Prime-Time will notify owners instructing them to take their vehicles to Ram dealers for the necessary repairs, free of charge. Owners may contact Prime-Time customer service at 1-574-293-9191. Prime-Time's number for this recall is W00.
Campaign 20V582000
Issue: Unicell Body Company Inc. (Unicell) is recalling certain 2017-2019 Chevrolet Express and GMC Savanna, 2018-2019 Hino 155, Ford Econoline and Transit and Isuzu NPR, and 2018 Ram ProMaster-based vehicles equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
Risk: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Remedy: Unicell will work with ASA Electronics to notify owners and offer a remedy, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service 1-800-384-4400 or Unicell at 1-716-853-8628.
Campaign 19V428000
Issue: Chrysler (FCA US LLC) is recalling certain 2015-2018 Ram ProMaster vehicles equipped with 3.0L diesel or 3.6L gasoline engines and air conditioning (A/C). The engine cooling fan may seize which can cause the cooling fan motor to overheat.
Risk: An overheated fan motor increases the risk of a fire.
Remedy: Chrysler will inform owners, and dealers will replace the engine cooling fan module, free of charge. Interim owner notifications informing owners of the safety risk were mailed December 10, 2019. Owners will receive a second notice when the remedy becomes available. The recall began July 7, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB2.
Campaign 19V818000
Issue: New England Wheels (New England) is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.
Campaign 19V333000
Issue: Prime-Time Specialty Vehicles (Prime-Time) is recalling certain 2016-2018 Ram ProMaster and Ford Transit vehicles modified to be equipped with Freedman GO-ES Foldaway Seats. When the seat back cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: Prime-Time Specialty Vehicles has notified owners, and Freedman dealers have inspected and repaired the foldaway seats, free of charge. The recall began November 16, 2018. Owners may contact Freedman customer service at 1-800-443-4540 or Prime-Time Specialty Vehicles at 1-574-293-9191.
Campaign 19V332000
Issue: Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
Campaign 19V313000
Issue: Chrysler (FCA US LLC) is recalling certain 2018 Ram ProMaster vehicles. An incorrect rivet may have been used to attach the front door impact sensor which can cause the sensor housing to fracture.
Risk: A fractured sensor could affect the deployment of the standard supplemental side airbags during certain side impact crashes, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace both front door impact pressure sensors, securing them with the correct rivets, free of charge. The recall began January 11 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T64.
Campaign 17V712000
Issue: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk: A vehicle stall can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000
Issue: Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk: Electrical circuits that overheat increase the risk of a fire.
Remedy: Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
Campaign 25V720000
NHTSA has no NCAP crash-test rating for this model/year (common for older, low-volume, or heavy-duty vehicles).
The parts named most often across 37 owner complaintsfiled with NHTSA for this make, model and year — the closest free answer to “what is likely to go wrong?”
2 crashes
1 crash
Complaints are self-reported and skew toward problems people find alarming, so treat this as where to look, not a defect rate.
My vehicle is subject to open safety Recall 67C involving the cooling fan module and related fuse protection in the engine compartment. The recall has been open since October 2025. The manufacturer and dealer have confirmed that the remedy/parts are still not available and that there is no ETA for repair. At this time, I have not experienced an obvious operating failure with the vehicle itself. However, the open safety recall remains unresolved, and because no remedy exists yet, the recall cannot be completed. This is my sole work vehicle, and the unresolved recall is preventing lawful completion of the import/registration process in Canada and preventing me from using the vehicle for work. The problem has been confirmed by the manufacturer and an authorized dealer as an open recall with no available remedy at this time. I am reporting that the manufacturer has failed to provide a timely remedy for this safety recall.
My power steering locked up and almost caused an accident. The dealer said they are having trouble with this component (corrosion in plug). I have a fleet of trucks, and I just had the same issue with a 2023 model which I also almost lost control of the vehicle. This is a defect or poor design that needs to be recalled before someone get seriously hurt.
The contact owns a 2018 Ram Promaster 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (ENGINE AND ENGINE COOLING). The vehicle was started, and there was smoke coming from the exhaust pipe. The contact was unsure if any warning lights were illuminated. The contact took the vehicle to an AAA location and was informed to tow the vehicle to a dealer for assistance. The vehicle was towed to the dealer, where it was diagnosed that the low-speed radiator cooling fan failed to engage as designed, causing the engine to overheat. Due to the overheating, the engine became warped, causing a coolant leak into the cylinder, and causing escaped gases to enter the cooling system. The contact was informed that the engine and radiator cooling fan assembly needs to be replaced. The vehicle was not repaired due to the cost. The vehicle was towed to an independent mechanic, who replaced the engine and radiator cooling fan assembly. The manufacturer was made aware of the failure. The failure mileage was approximately 32,584.
See attached document for complaint.
The rear parking brake pivot point gets stuck in the on position. After some research, this is VERY common on these vans and is going to cause wrecks or deaths. The pivot point where the parking brake connects to the rear parking brake linkage rusts and gets stuck VERY easily. My van only has 60,000 miles on it. There is no sensor in this pivot point, so when you release the parking brake, it seems like it is off—but it is not. No indication no warning.. Tire spun and van drove fine until the breaks failed. 100 miles down the road, my rear calipers were glowing red, which caused my rear parking brake to catastrophically fail, causing the rear tire to seize and almost leading to a wreck. Luckily, I had plenty of water on board to put out the rotor fire.
Hello, my 2018 Ram Promaster is exhibiting the same symptoms as recall 44A: metal debris in the transmission, which could possibly impact the parking pawl I believe. I have experienced transmission issues for the past 12 months and the Ram dealer in Carson city has identified the same metal debris as seen in recall 44A for 2019-2021 vehicles. I respectfully request that the Office of Defects Investigation consider reviewing this complaint and evaluating whether the scope of the recall should be expanded to include my vehicle. Thank you for your attention to this matter. Please let me know if any additional information or documentation would be helpful.
I was Driving down the highway at 45-50 mph when the truck suddenly the engine started to rev very high approximately 5000-5500 rpm and the truck lost all Drive gears. I immediately put it in neutral and tried again to put it in drive and nothing happened. I immediately pulled over to the shoulder and shut the truck off. I waited and restarted the truck but the truck did not have any movement in any gear. I had to get it Towed to a local shop.
The contact owns a 2018 Ram Promaster 2500. The contact stated that while the vehicle was parked, it failed to start. The contact attempted to remove the key from the ignition; however, the key was stuck for several minutes before the contact was able to remove the key. No warning light was illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the ignition warning harness needed to be replaced. The vehicle was repaired. The contact researched and found an undisclosed NHTSA recall; however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 96,500.
The contact owns a 2018 Ram Promaster 1500. The contact stated that while driving at an undisclosed speed, the service Hill Holder, Electronic Stability Control and check engine warning lights illuminated. The vehicle was taken to a local dealer where it was diagnosed with codes HAF, DTC, P0740, TCC clutch performance, and metal debris found in the transmission fluid. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.
THE VEHICLE SHIFTS OUT OF PARK ON ITS OWN , IT HAS ROLLED DOWN MY DRIVE AND HIT MY MERCEDES. THIS HAS HAPPENED SEVERAL TIMES, THE STEVENS CREEK RAM DODGE DEALER IN SAN JOSE TOLD ME , THERE IS A RECALL ON THE COMPUTER CAUSING THE MALFUNTION FOR VEHICLES MFG FROM JULY 2018 TO 2022 , BUT ACCORDING TO MY VIN ITS NOT A RECALL, ONLY THE SHIFT CABLE , VIN [XXX] . HOWEVER MY DATE OF MFG IS JULY 2018 , AND SHOULD TO FALL IN THE RECALL EVENT 44A YES STEVENS CREEK DODGE CHECKED IT , THEY WILL ONLY REPALCE SHIFT CABLE NO WARNING LAMPS COME ON, BUT THE CHECK ENGINE LIGHTS STAYS ON INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle is experiencing misfires code P0300 and P0302. Performed the usual repairs listed: 1. Coil pack, 2. Spark Plug, 3. Injector. Inspected cam, rocker arms and lifters. All checked good. Codes still remain. After further inspection, the exhaust valve is cracked/broken on #2 cylinder. This appears to be an issue as many others are experiencing the same problem. This vehicle only has 86k miles, oil changed at scheduled intervals.
Service lights for ABS, HILL ASSIST, and ESC on frequently emergency brake and ABS failed locking left rear wheel causing tire to explode. repair parts are not readily available van is currently undriveable.
Showing 12 of 37 complaints.